Support
Find answers to common questions or contact us for help.
Frequently Asked Questions
What is VibeTivi?
VibeTivi is a next-generation IPTV player for Android TV, Fire TV Stick, Nvidia Shield, and mobile devices. It supports M3U playlists and Xtream Codes API with AI-powered recommendations, cross-device sync, DVR recording, EPG guide, VOD browser, and multi-profile support.
Does VibeTivi provide any channels or content?
No. VibeTivi is a player only. You bring your own M3U playlist URL or Xtream Codes credentials from a legal IPTV service provider. We do not host, distribute, or endorse any content.
How is VibeTivi different from TiviMate?
VibeTivi offers features no other IPTV player has: cross-device sync (watch on TV, continue on another device), AI-powered recommendations, multi-source EPG with 9-step fuzzy matching, up to 5 profiles with parental controls, backup/restore, and a free tier. See our comparison table on the home page.
How do I activate Premium?
Subscribe on the Pricing page, then go to your Dashboard to copy your activation key. In the app, go to Settings > Premium > Activate and enter the key. Or sign in with your VibeTivi account in Settings > Account for automatic premium activation.
Can I use VibeTivi on multiple devices?
Yes! With a Premium subscription, you can sign in on multiple devices and your watch history, favorites, and settings sync automatically. Each activation key works on one device, but your account login works everywhere.
How does cross-device sync work?
Sign in with your VibeTivi account on each device (Settings > Account). Your watch history, favorites, and profile settings sync automatically every 15 minutes. Watch a movie on your living room TV, then continue on your bedroom Fire Stick exactly where you left off.
How many profiles can I create?
Up to 5 profiles per account. Each profile has its own favorites, watch history, and settings. You can set PIN locks and parental controls on individual profiles. Child profiles can filter content by keyword.
How do I record shows (DVR)?
Go to the TV Guide, find the program you want to record, and tap the Record button. VibeTivi downloads the stream to your device storage. You can manage recordings in Settings. Premium users get unlimited recordings; free users get 2 slots.
How do I cancel my subscription?
You can cancel anytime from your Dashboard. Your premium access continues until the end of your billing period. We also offer 7-day refunds — no questions asked.
I'm getting an HTTP 884 error when adding a playlist.
This usually means your IPTV provider limits simultaneous connections. Close other players using the same credentials. VibeTivi auto-detects Xtream Codes URLs from M3U format and switches to the API, which often fixes connection limit errors.
The EPG guide shows no data or wrong channels.
VibeTivi uses a 9-step fuzzy matching algorithm to map EPG channels. If automatic matching fails, you can set up multiple EPG sources (Settings > EPG Guide) with priority ordering — if one source has poor coverage, VibeTivi automatically tries the next. You can also adjust the timezone offset per playlist.
How do I back up my settings?
Go to Settings > About > Export Backup. This saves your playlists, profiles, and settings to a JSON file. To restore on a new device, go to Settings > About > Import Backup and select the file.
What devices are supported?
Android TV (Sony, Philips, TCL, Hisense), Amazon Fire TV Stick (all generations), Fire TV Cube, Nvidia Shield TV, Chromecast with Google TV, Xiaomi Mi Box, Mecool boxes, and Android phones/tablets running Android 7.0+.
Is VibeTivi free?
Yes! The free tier includes 1 playlist, live TV playback, basic EPG guide, 1 profile, VOD browsing, and on-device recommendations. Upgrade to Premium ($4.99/month or $39.99/year) for unlimited playlists, cross-device sync, DVR, AI recommendations, and more.